F.A.Qs

POLICIES
▸ Privacy Policy
▸ Return and Refund Policy
▸ Terms of Service

ORDERS & SHIPPING
▸ I made a mistake when typing my address, how do I fix it? Can I have a refund?
▸ Where's my order confirmation?
▸ How do I cancel my order?
▸ Do you ship overseas?
▸ What shipment option do I choose?
▸ Who is responsible for duty fees and taxes?
▸ How will my order be shipped?
▸ When will my order arrive?
▸ How do I track my package?
▸ Why do you need my phone number?
▸ My order is lost or was damaged in the mail, what do I do?
▸ Do you offer returns?
▸ Can I send something as a gift?

FREELANCE ARTIST
▸ Did you study/what did you study?
▸ How did you develop your style?
▸ What sketchbook do you use?
▸ What are your favorite supplies?

MISCELLANEOUS
▸ What are mystery "Oops" bags?
▸ I still have questions!

ORDERS & SHIPPING

I made a mistake when typing my address, how do I fix it? Can I have a refund?
We regret to inform you that we cannot take responsibility for incorrect addresses provided during the ordering process. As an independent illustrator, I cannot afford to cover the cost of such errors. Please double-check the accuracy of your address before placing your order. Once placed, you can access your order confirmation to verify the address provided. In case you notice any mistake in the address, please notify us immediately via email. We will do our best to rectify the error, if possible.

Where's my order confirmation?
We send automated order and shipping confirmations to your email. If you cannot locate your order confirmation in your inbox, please check your spam folder. In case you suspect that you might have made a typo while entering your email address, contact us and we will update your information manually.

How do I cancel my order?
If it hasn't been shipped yet, contact us and we'll refund you in full. Refunds can only be issued on the same card or PayPal account that was used when making the order. If your order has already been shipped, you'll need to ship it back to us at your expense and we'll refund you once we receive it and confirm the items haven't been used or damaged. Please always contact us first before returning an item. Learn more in our Return Policy.

Do you ship overseas?
Yes! We ship to various destinations around the world, no matter how far they are.

What shipment option do I choose?
We suggest you stick to these four shipment options:
Carta Ordinaria is our main shipment option for postcards and stickers. It is the cheapest, but doesn't provide tracking.
Carta Certificada costs a bit more than Carta Ordinaria but provides tracking.
Use Carta Ordinaria and Carta Certificada if you order no more than 20 postcards and 10 stickers/5 sticker sheets in total.
Paquete Light select this option if your order consists of more items than the number mentioned above. Paquete Light is the cheapest tracked option for orders that weigh more than 200g.
Paquete Economico is the same as Paquete Light but offers shipping to the United States. Choose this option if your shipment address is in the US or you don't have the option of Paquete Light available.
There may be some countries where certain shipment options are not available. If you are from one of these countries, you will not have those options to select. If this is the case, please choose an alternative option. If you have any further questions, do not hesitate to contact us.

Who is responsible for duty fees and taxes?
Many countries charge value-added taxes (VAT) or duty fees on internationally purchased merchandise. You, the buyer, are responsible for covering any duties and taxes incurred, due upon the receipt of your order. Duties and taxes are usually charged if the value of your items is over a certain threshold. It is the buyer’s responsibility to be aware of their resident country’s fee thresholds and taxes surrounding the purchase of international goods. We are in no way responsible for VAT charges or duty fees.

How will my order be shipped?
All orders ship via Correos from Spain. Shipping charges are calculated based on the weight of the package. Some postal services do not provide a tracking code.

When will my order arrive?
Regular orders may take up to 3 days to process before shipping. The processing time for orders containing personalized goods may take 7-14 days. We appreciate your patience and support during this time.
Orders shipping within Spain generally take 2–5 days. International orders generally take 10–28 days.

How do I track my package?
Once your order ships, you will receive a shipping confirmation email with tracking. It can take up to 24 hours before shipment tracking information posts.

Why do you need my phone number?
We will never call you, but the postal service may need to get in touch with you to schedule delivery or to notify you when your package is ready for pickup. If they are unable to reach you, the package will be returned to us.
If you order a gift directly to someone else's address, please provide their phone number instead. This is especially important if the recipient is in a different country!

My order is lost or was damaged in the mail, what do I do?
As soon as we hand your order to the post office it's sadly out of our control.
During the holidays (especially the Christmas season) please allow your order to take a few business days longer.
If your order still hasn't arrived after the estimated shipping time has passed, or arrived damaged, please contact us! Send us an email at karchevskaya.victoria@gmail.com or use the shop's contact form below the About section. Include your name, your order number, and, if relevant, a photograph of the damaged item(s) and we'll try our best to find a solution!

Do you offer returns?
Yes, we accept returns on most items up to 14 days after you’ve received your order. Learn about how to request a return in our Return Policy.

Can I send something as a gift?
Yes! If you want to mark your order as a gift, please mention it in the Comments section during checkout. At your request, we can provide a complimentary handwritten gift note with your gift order. Orders indicated as gifts are hand-wrapped with great care and attention to detail so rest assured that the recipient will open a beautifully wrapped package!
Remember, if you order the gift directly to someone else's address, please provide their phone number instead of yours. This is especially important if the recipient is in a different country!

FREELANCE ARTIST

Did you study/what did you study?
I have a Bachelor of Fine Arts, specializing in painting and art pedagogy.

How did you develop your style?
Developing an artistic style is a lifelong journey that requires patience and perseverance. Rather than fixating on achieving a certain style, it's more important to create pieces that resonate with you and allow your unique style to emerge naturally. Your style is simply the result of your confidence in creating work in a certain way that feels authentic to you. So, don't worry too much about finding your style - just focus on what makes you happy and your style will develop on its own.

What sketchbook do you use?
Strathmore Mixed Media sketchbook is the one I am currently filling.

What are your favorite supplies?
These are my go-to supplies for everyday use. Sometimes I try new things, but these are my favorites:
PAPER Saunders Waterford and Baohong 100% cotton paper, Strathmore, and Hahnemühle paper.
INK Liquitex and Amsterdam acrylic inks, Ecoline liquid watercolors.
COLORED PENCILS Faber-Castell Polychromos, Derwent Drawing, and Coloursoft colored pencils.
WATERCOLORS Rosa, Rembrandt, Van Gogh, Mijello, and Daniel Smith watercolors.
BRUSHES Rosa, Escoda, Silver Brush for watercolors, and several no-name synthetic brushes that I use for gouache/acrylic and effects.

MISCELLANEOUS

What are mystery "Oops" bags?
"Oops" bags are filled with B-grade products containing more or less noticeable errors like misaligned cuts, print errors, kinks, or similar small defects. They are still completely usable, but cheaper in price. The contents of an "Oops" bag are chosen by us.

I still have questions!
You can contact us via email at karchevskaya.victoria@gmail.com or the shop's contact form below the About section and we'll get back to you as soon as possible! Please note that we won't be able to answer messages during the weekend or holidays.

PRIVACY POLICY

Last updated: June 27, 2024

This Privacy Policy describes policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

For the purposes of this Privacy Policy:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.
Website (referred to as either "We", "Us" or "Our" in this Agreement) refers to this e-commerce store.
Cookies are small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Spain
Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to this store, accessible from viktoriakarchevska.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Personal Data

While using this store, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

Instagram

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal Data that is already associated with Your Third-Party Social Media Service's account, such as Your name, Your email address, Your activities, or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service's account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on the TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and these Cookies are used to provide You with those services.
Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain the Service, including monitoring the usage of the Service.
For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers, and general information about other goods, services, and events that are offered that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests.
For other purposes: Your information may be used for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and evaluating and improving the Service, products, services, marketing, and your experience.

Your personal information may be shared in the following situations:

With Service Providers: Your personal information may be shared with Service Providers to monitor and analyze the use of the website, to contact You.
With other users: When You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures, and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You, and view Your profile.
With Your consent: Your personal information may be disclosed for any other purpose with Your consent.

Retention of Your Personal Data

Your Personal Data will be retained only for as long as is necessary for the purposes set out in this Privacy Policy. Your Personal Data will be retained and used to the extent necessary to comply with legal obligations (for example, if required to retain your data to comply with applicable laws), resolve disputes, and enforce legal agreements and policies.

Usage Data will be retained for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality, or there exists a legal obligation to retain this data for longer time periods.

Delete Your Personal Data

You have the right to delete or request that Your collected Personal Data be deleted.

You may update, amend, or delete Your information at any time by signing and sending a contact form by visiting this page on our website: viktoriakarchevska.com/about, under the "Contact" section.

Please note, however, that certain information might need to be retained when a legal obligation or lawful basis to do so is perceived.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, it may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

Your Personal Data might be disclosed in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights of the store's owner
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While all commercially acceptable means have been applied to protect Your Personal Data, its absolute security cannot be guaranteed.

Links to Other Websites

This website may contain links to other websites that are not operated by this website's owner. If You click on a third-party link, You will be directed to that third-party's site. We strongly advise You to review the Privacy Policy of every site You visit.

There is no control over and no responsibility is assumed for the content, privacy policies, or practices of any third-party sites or services.

Affiliate Disclosure

You acknowledge that the Website provides free of cost access to you. We have received and will continue to receive funds from various third parties including government agencies within or outside of Spain. We may share your data or information, with our affiliates, subsidiaries, and joint ventures that are committed to serving your needs and related services, throughout the world. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. You will be notified of any changes by posting the new Privacy Policy on this page.

You will be informed via email and/or a prominent notice on this website, prior to the change becoming effective, and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: karchevskaya.victoria@gmail.com
By visiting this page on our website: viktoriakarchevska.com/about, under the "Contact" section.

RETURN AND REFUND POLICY

Last updated: October 29, 2023

Thank you for shopping at viktoriakarchevska.com. The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to viktoriakarchevska.com.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to viktoriakarchevska.com, accessible from viktoriakarchevska.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation and Return Rights

You are entitled to cancel Your Order within 24 hours after making a purchase. The deadline for returning an Order is 14 days from the date on which You received the Goods.

To request a cancellation or a return, please email karchevskaya.victoria@gmail.com with the details of your order, including the order number, and your reason for requesting the return. Items sent back without first requesting a return will not be accepted.

We will refund You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that the Goods are in the same condition as when you received them. This means that they should be unused, unworn, and in their original packaging.

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
The supply of Goods shipped without tracking, for example via the Carta Ordinaria shipment method.
The supply of Goods that were included by Us as a free gift.
Mystery "Oops" bags.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. The address, to which you should send the Goods will be provided to you after you send us a return request.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: karchevskaya.victoria@gmail.com
By visiting this page on our website: viktoriakarchevska.com/about, under the "Contact" section.

TERMS OF SERVICE

Last updated: October 29, 2023

This website is operated by Viktoriia Karchevska (NIF Y9535082D). Throughout the site, the terms “We”, “Us” and “Our” refer to Viktoria Karchevska. Viktoria Karchevska offers this website, including all information, tools, and services available from this site to You, the User, conditioned upon Your acceptance of all terms, conditions, policies, and notices stated here.

By visiting Our site and/or purchasing something from Us, you engage in Our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all Users of the site, including without limitation Users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using Our website. By accessing or using any part of the site, You agree to be bound by these Terms of Service. If You do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to Our website. It is Your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, You represent that You are at least the age of majority in your state or province of residence and You have given Us your consent to allow any of your minor dependents to use this site.

You may not use Our products for any illegal or unauthorized purpose nor may You, in the use of the Service, violate any laws in Your jurisdiction (including but not limited to copyright laws).

You must not transmit any malware or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of Your Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that Your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by Us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at Your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for Your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on Our site. You agree that it is Your responsibility to monitor changes to Our site.

Section 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to You or to any third party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 - Products or Services

Certain Products or Services may be available exclusively online through the website. These Products or Services may have limited quantities and are subject to return or exchange only according to Our Return Policy.

We have made every effort to display as accurately as possible the colors and images of Our Products that appear at the store. We cannot guarantee that Your computer monitor's display of any color will be accurate.

We reserve the right but are not obligated, to limit the sales of Our Products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any Products or Services that We offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of Us. We reserve the right to discontinue any Product at any time. Any offer for any Product or Service made on this site is void where prohibited.

We do not warrant that the quality of any Products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

Section 6 - Accuracy of Billing and Account Information

We reserve the right to refuse any order You place with Us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that We make a change to or cancel an order, We may attempt to notify You by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at Our store. You agree to promptly update Your account and other information, including Your email address, credit card numbers, and expiration dates, so that we can complete Your transactions and contact You as needed.

For more details, please review our Returns Policy.

Section 7 - Optional Tools

We may provide You with access to third-party tools over which We neither monitor nor have any control or input.

You acknowledge and agree that We provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to Your use of optional third-party tools.

Any use by You of optional tools offered through the site is entirely at Your own risk and discretion and You should ensure that You are familiar with and approve of the Terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Section 8 - Third-Party Links

Certain content, Products, and Services available via our Service may include materials from third parties.

Third-party links on this site may direct You to third-party websites that are not affiliated with Us. We are not responsible for examining or evaluating the content or accuracy and We do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure You understand them before You engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

Section 9 - User Comments, Feedback, and Other Submissions

If, at Our request, You send certain specific submissions (for example contest entries) or without a request from Us You send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that You forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit, or remove content that We determine in Our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that Your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary right. You further agree that Your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than Yourself, or otherwise mislead Us or third parties as to the origin of any comments. You are solely responsible for any comments You make and their accuracy. We take no responsibility and assume no liability for any comments posted by You or any third party.

Section 10 - Personal Information

Your submission of personal information through the store is governed by Our Privacy Policy. For more detail please view Our Privacy Policy.

Section 11 - Errors, Inaccuracies and Omissions

Occasionally there may be information on Our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.

We reserve the right to terminate Your use of the Service or any related website for violating any of the prohibited uses.

Section 13 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that Your use of Our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time We may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to You.

You expressly agree that Your use of, or inability to use, the service is at your sole risk. The Service and all Products and Services delivered to You through the Service are (except as expressly stated by Us) provided 'as is' and 'as available' for Your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Viktoria Karchevska, Our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from Your use of any of the Service or any Products procured using the Service, or for any other claim related in any way to Your use of the Service or any Product, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or Product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, defend, and hold harmless Viktoria Karchevska and Our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of Your breach of these Terms of Service or the documents they incorporate by reference, or Your violation of any law or the rights of a third party.

Section 15 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 16 - Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either You or Us. You may terminate these Terms of Service at any time by notifying Us that you no longer wish to use Our Services, or when You cease using Our site.

If in Our sole judgment, You fail, or We suspect that You have failed, to comply with any term or provision of these Terms of Service, We also may terminate this agreement at any time without notice and You will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny You access to our Services (or any part thereof).

Section 17 - Entire Agreement

The failure of Us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by Us on this site or in respect to the Service constitute the entire agreement and understanding between You and Us and govern Your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between You and Us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 - Governing Law

These Terms of Service and any separate agreements whereby We provide You Services shall be governed by and construed in accordance with the laws of Spain.

Section 19 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at Our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to Our website. It is Your responsibility to check Our website periodically for changes. Your continued use of or access to Our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 20 - Contact Information

Questions about the Terms of Service should be sent to us at karchevskaya.victoria@gmail.com.